I am an experienced Customer Success Specialist with 2 years of experience in the IT-BPO industry, I've handled international telecommunications multi-service account, mainly service and retention to retain existing clients and customers by providing long-term and personalized solutions, trained with basic technical support for workflow optimization on troubleshooting, skilled in Microsoft Office tools, and CRM Software such as Salesforce. I have developed a high-level interpersonal skill, proficiency in business communication and detailed root cause analysis, presenting data-driven strategies to my team.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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