Sales Supervisor, CSR, Lead Generation, SEO & Soc Med Manage

As a sales supervisor, I am responsible for initiating contact with potential clients through cold calling, promoting the company's existing products and services, introducing new products and services to the market, implementing new sales plans and strategies, gathering, investigating, and summarizing market data and trends to draft reports and marketing presentations. It is also my job to maintain a good relationship with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities for their businesses. I've consistently shown determination and an instinct for finding and closing sales. For many years, I consistently surpassed my quota and was awarded as top sales agent for two consecutive years.

As a lead generation specialist and appointment setter I am responsible for making outbound calls to prospects and conduct client or market surveys to obtain information about the prospect, qualify them, and manage them with CRM and other automation tools to generate new leads. Part of my job is to schedule consultations between the prospective client and a Sales Representative. I develop a strong knowledge of the company’s products and services in order to facilitate the sales process.

As a Customer Service Representative (CSR) I am the primary point of contact for any client who has a question or an issue with a product or service the company offers. I have many responsibilities like answering inbound phone calls, addressing clients’ questions about products and services, identify and assess clients’ needs to achieve satisfaction, handle client complaints, provide appropriate solutions and alternatives.

As a sales supervisor, I am responsible for initiating contact with potential clients through cold calling, promoting the company's existing products and services, introducing new products and services to the market, implementing new sales plans and strategies, gathering, investigating, and summarizing market data and trends to draft reports and marketing presentations. It is also my job to maintain a good relationship with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities for their businesses. I've consistently shown determination and an instinct for finding and closing sales. For many years, I consistently surpassed my quota and was awarded as top sales agent for two consecutive years.

As a social media manager, I led the development and implementation of comprehensive social media strategies that significantly increased brand visibility and engagement. By utilizing data-driven insights and staying abreast of industry trends, I was able to identify opportunities for growth and optimize content to resonate with target audiences. I am also responsible for planning, developing, implementing, and managing the clients' social media accounts like Facebook and Instagram to align with business goals. Part of my responsibilities includes engaging with customers and handling inquiries and complaints, establishing and strengthening brand awareness, executing targeted marketing campaigns, oversee social media accounts’ design like posters, flyers, banners, etc. and making sure that the clients' social media account is updated.

As an appointment setter, I have developed strong communication skills and a keen attention to detail, allowing me to efficiently manage calendars and ensure that appointments are scheduled promptly and accurately. Whether liaising with clients over the phone, via email, or in person, I consistently prioritize professionalism and customer satisfaction. As an appointment setter I am responsible for initiating contact with potential clients through cold calling, presenting the company's products or services, and arrange sales calls or meetings between the client and the sales representative. It is also my job to maintain an organized and up-to-date calendar of appointments, ensure all client information is correct and up to date in our CRM system, follow-up with potential clients to confirm appointments and work closely with the sales team to ensure smooth transition of information and feedback.