Customer Service Representative / Data Entry

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

May 9th, 2024 (8 days ago)

Member Since

April 8th, 2024

Profile Description

I am a former customer service representative for an international voice account, specifically for Telecommunications (AT&T) and (TELUS International Customer Experience & Digital Solutions.) I am knowledgeable in handling customer inquiries and technical support concerns. Having almost 15 months of experience handling calls. I've improved my communication skills and enhance how i interact with customers in providing an excellent customer experience.

• Handled average of 25-35 customers per shift giving detailed, relevant and polite service to ensure customer satisfaction.
• Sending E-mails to customers on time.
• Booking appointments
• Upselling
• Cross-trained to mobility department.
• Fluent in speaking and writing in English.