Jennifer
Virtual Assistant | Technical Support | Customer Service
Overview
Looking for full-time work (8 hours/day)
at $4.20/hour ($739.20/month)
Bachelors degree
Last Active
May 24th, 2024 (3 days ago)
Member Since
April 7th, 2024
Profile Description
Hello! I'm your versatile virtual assistant and technical support/customer service support with 8 years of experience in providing troubleshooting assistance.
As a virtual assistant, I excel in managing
In my role as a technical support I have a proven track record of resolving software issues, assisting with installation and configuration, and providing excellent customer service. I am adept at troubleshooting hardware and software related issues in both windows OS and MacOS ensuring smooth operation and optimal performance for users.
My commitment to delivering exceptional results, attention to detail, and strong communication skills make me a valuable asset for any project. Whether you need assistance with administrative tasks or technical support/customer service support, I am here to help you achieve your goals effectively and efficiently.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Experienced technical support professional adept at providing comprehensive assistance to users, troubleshooting complex issues, and delivering timely solutions. Engaged in collaborative efforts with team members and cross-functional teams to identify and implement effective resolutions for technical issues and challenges.
Customer Support » Customer Service
Experience: 5 - 10 years
As a Customer service support I experience entails a history of providing exceptional service to customers, demonstrating strong communication skills, empathy, and professionalism. This includes actively listening to customer concerns, managing expectations, and ensuring satisfaction through effective problem resolution and follow-up.
Office and Administration » Microsoft Outlook
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Microsoft Word
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 5 - 10 years
As a data entry specialist, I have honed my skills in accurately and efficiently inputting various types of information into databases and spreadsheets. With a keen eye for detail and a commitment to maintaining data integrity, I have successfully managed tasks such as updating records, verifying accuracy, and organizing data for easy retrieval and analysis.
Office and Administration » Email Management
Experience: 2 - 5 years
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Chat Support
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Uploaded ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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