E-commerce Executive Assistant and Sales Specialist

Proactively reaching out to potential customers through cold calls, emails, or other communication channels to identify leads, present product or service information, qualify prospects, and ultimately generate new sales opportunities by converting leads into paying customers, often working towards specific sales quotas

I supported senior executives by managing schedules, coordinating meetings and travel, handling communications, and preparing reports. I ensured smooth daily operations and acted as a reliable point of contact between leadership and stakeholders, always maintaining discretion and efficiency.

I provided support to customers via phone, email, and chat, resolving inquiries efficiently while maintaining a positive and professional tone. I focused on delivering excellent service, handling complaints, processing orders, and ensuring customer satisfaction.

Responsible for helping individuals and businesses file their taxes in compliance with local, state, and federal laws. The job involves preparing tax returns, offering advice on tax matters, and ensuring accuracy in filing.

I have experience creating and managing email campaigns using Klaviyo and Mailchimp. This includes designing templates, segmenting audiences, setting up automated flows, analyzing campaign performance, and optimizing for engagement and conversions.

I specialized in identifying and qualifying potential leads through various channels, including cold calling, email outreach, and social media. I used tools like LinkedIn, CRM systems, and email automation to generate high-quality leads and support sales teams in meeting targets.