Overview
Looking for gig work
at $6.00/hour
Bachelors degree
Last Active
April 19th, 2024 (13 days ago)
Member Since
April 5th, 2024
Profile Description
Customer Service - 2 years of experience taking calls for a local Telco account.
Tech Support - 1 and a half years of experience taking calls for US based Telco and Accounting Software Payroll.
Quality Analyst - 2 and a half year as a call monitoring QA reviewing phone calls between US based customer service and US based clients.
Back-End Support - 1 and a half year as a support specialist for Mortgage Underwriting.
Underwriter - 2 years experience of Mortgage Underwriting reviewing US consumer loans.
Payments Account Manager
Top Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Can support business clients to provide email assistance and help facilitates requests on a timely manner.
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Provide detailed step by step procedure to help customers troubleshoot or get the most information to submit a ticket.
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
Used to create macros and utilize vlookup as a Quality Analyst to help isolate employees that are mis-tagging their calls or abusing customers.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
2 and a half years of experience for call monitoring to provide feedback and help improve customer service experience.
Customer Support » Phone Support
Experience: 1 - 2 years
Can provide detailed instructions to guide customers through phone calls.
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pasig
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 22
- Influence: 5
- Steadiness: 32
- Compliance: 41
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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