Since 2018, I've served as a versatile virtual assistant, navigating through various roles. My passion for learning, adaptability, and commitment to making a positive impact drive me in every endeavor. I am eager to contribute effectively to any project or team, prioritizing mutual growth and success for both myself and the company I have the privilege to work with.
Experience: 6 months - 1 year
Offered assistance to Sprint telecom customers, handling inbound calls, billing inquiries, and upselling opportunities.
Experience: 6 months - 1 year
I've worked as a customer support/client advisor for a Shopify store specializing in women's shoes. Managed email communications using Gorgias and handled orders across platforms such as ShipHero, Shopify, Loop, and Returnly. Ensuring each concern is promptly addressed with professionalism to guarantee customer satisfaction.
Experience: 2 - 5 years
I conducted appointment setting for home and auto insurance in Lawrenceville, Georgia. This involved reaching out to homeowners for a customized quote and transforming disinterested leads into potential prospects.
Experience: 6 months - 1 year
I've worked as a product uploader for a Shopify store specializing in e-bikes and outdoor merchandise. Proficient in both backend and frontend uploads on Shopify, I've also managed email inquiries and fielded inbound calls from customers.
Experience: 1 - 2 years
Called leads getting them interested for a second hand vehicle financing.
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