-Manages customer facing implementations of 3rd party SaaS and IT services
-Experience with Microsoft, Google Apps and other
-Experience with Microsoft Exchange and Active Directory
-Experience with the general IT administration and support of Microsoft Exchange
-Assists Customers in implementing Policies with their
-Providing support to
-Providing recommendations and best practices to combat everyday threat depending on
the customer’s organizational needs.
-Providing thorough investigation on why an
rejected, deferred, bounced back, or was put on hold for various reasons
Experience: 5 - 10 years
Have been working as a Service desk/Technical Support Engineer for 8 years
Experience: 5 - 10 years
Worked as a desktop support, service desk and technical support engineer.
Experience: 1 - 2 years
I have been a level 2 support analyst and have been working with Level 1s for support and escalations
Experience: 1 - 2 years
Currently working as a Technical support engineer and currently supports MSPs, Customers that use mimecast and assist them with Mimecast and Azure issues
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