Gemma

E-commerce VA (Customer Service | Order Fulfillment)

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

April 29th, 2024 (3 days ago)

Member Since

April 2nd, 2024

Profile Description

Are you tired of:
• Limited customer service hours frustrating your clients?
• Inconsistent response times hurting your brand reputation?
• Order fulfillment errors costing you time and money?

I can help!

Hi there! I'm Upgrade to see actual info, your dedicated e-commerce Virtual Assistant specializing in customer service and order fulfillment. 

I take pride in delivering exceptional customer service that keeps your clients happy and coming back for more. 
My expertise includes:
• 24/7 Customer Support: I'm available to answer inquiries, resolve issues, and build positive brand relationships – even outside of regular business hours.
• Order Fulfillment Mastery: From processing and verifying orders to coordinating with warehouses and tracking shipments, I ensure accuracy and efficiency in every step.
• Seamless Returns & Exchanges: I handle return requests, issue refunds, and streamline the return process for a smooth customer experience.

Here's what you gain by working with me:
• Increased Customer Satisfaction: Happy customers mean repeat business and positive reviews.
• Reduced Operational Costs: Eliminate errors and free up your team to focus on growth.
• Scalable Support: I can handle surges in inquiries and ensure your customers never feel left waiting.
Let's chat!
I'm eager to discuss how I can streamline your e-commerce operations and help your business thrive. 

Top Skills

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: Less than 6 months

E-Commerce » Order processing

Experience: Less than 6 months

Other Skills

Office and Administration » Administrative Support

Experience: Less than 6 months

Basic Information

Age
30
Gender
Female
Website
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Address
San Jose del Monte, Bulacan
Tests Taken
None
Uploaded ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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