I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I am results-oriented, constantly checking in to determine how close or how far away we are and what it will take to make it happen.
Experience: 1 - 2 years
Handle inbound and outbound calls from both patients and insurance carriers. Responsible in explaining patient billing and patient responsibility. Take and process payments from patients. Explained to patients reason for claim/billing denials and provide assistance to help resolve the issue. Provide assistance to patients in requesting itemized billing statement. Identify and analyzed open claims. Telephone insurance carrier to follow up claims’ status and/or reason for claim denials.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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