A hard working person that aims to give A+ customer service experience. I was a former supervisor of Expedia.com. I take escalation calls and do most processes. A certified account manager with high level of organizational skills. Equipped with excellent communication skills both written and oral, my aim is to take the lead.
I have broad experience when it comes to customer service either voice or non voice. I am proficient in using Zendesk, Freshdesk, Zoopim and other platforms that are similar. I also have extreme knowledge of ecommerce business such as Ebay, Amazon, Shopify and dropshipping. My goal is to enhance my skills and will share good practices from my experiences in this line of business.
I have been doing customer service jobs ever since 2009. I am very easy to understand and I speak clear English. I have worked for several e-commerce websites, ebay, amazon. parking lots, travel agencies and many more. I connect with my customers and I make sure to get the job done.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.