df4801cb8204 ed09d

Customer Service/Virtual Assistant

92 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00 - 30,000.00/month ( $517 USD )
40 hrs/wk ( $2.94 - $3.53 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
5 years experience in Customer Service
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:

DISC
Compliance:7
Dominance:64
Influence:14
Steadiness:14

English
 C2(Advanced/Mastery)
Last Active:
2020-07-08
Member Since:
2016-08-19
SKILL SUMMARY

A hard working person that aims to give A+ customer service experience. I was a former supervisor of Expedia.com. I take escalation calls and do most processes. A certified account manager with high level of organizational skills. Equipped with excellent communication skills both written and oral, my aim is to take the lead.
I have broad experience when it comes to customer service either voice or non voice. I am proficient in using Zendesk, Freshdesk, Zoopim and other platforms that are similar. I also have extreme knowledge of ecommerce business such as Ebay, Amazon, Shopify and dropshipping. My goal is to enhance my skills and will share good practices from my experiences in this line of business.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Quality Assurance
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • SEO
  • Social Media Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Google AdWords

Customer Service & Admin Support
EXPERIENCE

I have been doing customer service jobs ever since 2009. I am very easy to understand and I speak clear English. I have worked for several e-commerce websites, ebay, amazon. parking lots, travel agencies and many more. I connect with my customers and I make sure to get the job done.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »