Overview
Looking for full-time work (8 hours/day)
at $5.58/hour ($1,075.20/month)
Bachelors degree
Last Active
July 6th, 2026 (6 days ago)
Member Since
March 31st, 2024
Profile Description
Hi there!
I'm Jenalyn, a dedicated professional with 4 years of experience in the BPO industry and 3years Virtual Assistant. I’m passionate about delivering excellent customer support, managing tasks efficiently, and helping businesses thrive through reliable virtual assistance. Let's work together to achieve your goals!
Expertise : Customer Service (Voice,
Virtual Assistance & Admin Support Appointment Setting
Calendar Management
CRM Platforms: GoHighLevel (GHL), Agent CRM , CRM system ( Salesforce)
Data Entry & Lead Management
Automation,Workflow SupportFollow-Up Systems & Client Nurturing
Slacks
Canva
Teams
Google spreadsheet Google Drive
Top Skills
Customer Support » Chat Support
Experience: Less than 6 months
Handling live chat/email support to assist customers with flight booking.
Customer Support » Customer Service
Experience: 2 - 5 years
Handled both inbound/outbound calls Delivered excellent customer service while meeting sales targets through upselling and cross-selling.
Virtual Assistant
Experience: 6 months - 1 year
Provided comprehensive remote support to clients by managing day-to-day administrative tasks and ensuring smooth business operations. Responsibilities included appointment setting, file and document organization, and Facebook content setup. Proficient in creating systems for SMS and email automation, as well as tracking leads in CRM pipelines. Maintained accuracy, efficiency, and confidentiality in all tasks while delivering dependable and results-driven assistance.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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