Professional Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 13th, 2024 (3 days ago)

Member Since

August 18th, 2016

Profile Description

I have over 10 years of experience in the customer service field. I was responsible for handling a high volume of customer inquiries, complaints, and orders (e-commerce and health releated companies). I consistently met and exceeded my performance metrics, and I received positive feedback from customers and colleagues alike. I am proficient in using various customer support software and tools, including Salesforce, and other CRM tools. I am comfortable working in a fast-paced environment. I am also experienced in managing escalations and collaborating with other departments to ensure customer satisfaction.