Armeine

Office Service Executive

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 29th, 2024 (16 days ago)

Member Since

March 26th, 2024

Profile Description

Social Media Manager
Description:
Have you been looking for a personal virtual assistant/Social Media Manager? 
Why you should select me as a personal virtual assistant? 
I am a professional with extensive training in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Calendar Management, Email Handling, and other general admin tasks. 
I've attended extrinsic training and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:
Administrative Support
File and document organization
Travel arrangements
Writing and maintaining records
Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)
Social media marketing (Creating Ads on Facebook, and Instagram)
Content Creation
Calendar and Schedule Management using Google Calendar, and Calendly
Research, Data Collection, and Data Entry;
Social media community engagement
Product Research, and Web Research
Creating social media graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
Meeting Presentation Creator<8efe80624d780eba0c6493ec45140364>Email monitoring and organizing Website Management (Creating, Scheduling Posts)
Advance Knowledge in MS Office (Word, Excel, PowerPoint, Outlook) 
Advance Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)Communication with clients via telephone, email, messenger systems, social media platforms
Data entry - gathering data from a website and entering it into a spreadsheet
Retype Scanned Pages or PDF Transcription: Transcribing audios/videos 
Other administrative support.


I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

I've specialized in providing email support, efficiently addressing customer inquiries and concerns with prompt and precise responses for over five years. My experience ensure swift resolution and customer satisfaction.

Customer Support » Chat Support

Experience: 2 - 5 years

With over five years of experience in chat support, I've adeptly assisted customers in real-time, ensuring swift resolution of queries and concerns. My expertise lies in maintaining professionalism and efficiently while delivering exceptional support via chat platforms.

Customer Support » Customer Service » Genesys Cloud

Experience: 10+ years

With over a decade of experience in customer support and service, I've honed my skills using Genesys Cloud to deliver exceptional assistance and satisfaction to clients. Adept at navigating various customer needs efficiently and effectively.

Other Skills

Customer Support » Phone Support » English Speaking

Experience: 10+ years

having spent over ten years in English-speaking phone support, I've mastered the art of clear communication, empathy, and problem-solving to ensure positive customer interactions. My expertise lies in providing efficient and personalized assistance to meet diverse customer needs.

Office and Administration » Email Management

Experience: 5 - 10 years

Proficient in email management within office and administrative roles, I excel in organizing, prioritizing, and responding to emails promptly and effectively. My experience ensures streamlined communication and efficient handling of correspondence to enhance productivity.

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

I've effectively utilized CRM tools to streamline communication, track interactions, and enhance customer satisfaction. My focus is on nurturing long-term relationships and delivering personalized support to meet individual needs.

Basic Information

Age
39
Gender
Female
Website
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Address
Selangor, Malaysia
Tests Taken
IQ
Score:  132
English
C1(Advanced)
Uploaded ID
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