Social Media Manager
Description:
Have you been looking for a personal virtual assistant/Social Media Manager?
Why you should select me as a personal virtual assistant?
I am a professional with extensive training in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Calendar Management,
I've attended extrinsic training and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:
Administrative Support
File and document organization
Travel arrangements
Writing and maintaining records
Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)
Social media marketing (Creating Ads on
Content Creation
Calendar and Schedule Management using Google Calendar, and Calendly
Research, Data Collection, and Data Entry;
Social media community engagement
Product Research, and Web Research
Creating social media graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
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Advance Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
Advance Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)Communication with clients via telephone,
Data entry - gathering data from a website and entering it into a spreadsheet
Retype Scanned Pages or PDF Transcription: Transcribing audios/videos
Other administrative support.
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision.
Experience: 5 - 10 years
I've specialized in providing email support, efficiently addressing customer inquiries and concerns with prompt and precise responses for over five years. My experience ensure swift resolution and customer satisfaction.
Experience: 2 - 5 years
With over five years of experience in chat support, I've adeptly assisted customers in real-time, ensuring swift resolution of queries and concerns. My expertise lies in maintaining professionalism and efficiently while delivering exceptional support via chat platforms.
Experience: 10+ years
With over a decade of experience in customer support and service, I've honed my skills using Genesys Cloud to deliver exceptional assistance and satisfaction to clients. Adept at navigating various customer needs efficiently and effectively.
Experience: 10+ years
having spent over ten years in English-speaking phone support, I've mastered the art of clear communication, empathy, and problem-solving to ensure positive customer interactions. My expertise lies in providing efficient and personalized assistance to meet diverse customer needs.
Experience: 5 - 10 years
Proficient in email management within office and administrative roles, I excel in organizing, prioritizing, and responding to emails promptly and effectively. My experience ensures streamlined communication and efficient handling of correspondence to enhance productivity.
Experience: 2 - 5 years
I've effectively utilized CRM tools to streamline communication, track interactions, and enhance customer satisfaction. My focus is on nurturing long-term relationships and delivering personalized support to meet individual needs.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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