Overview
Looking for part-time work (4 hours/day)
at $5.82/hour ($560.00/month)
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
June 27th, 2026 (yesterday)
Member Since
March 26th, 2024
Profile Description
Virtual Assistant
Description:
???? Are you looking for a reliable Virtual Assistant or Social Media Manager to support your business?
Look no further! I’m a highly skilled professional with solid experience in customer service, administrative support, and social media management, helping entrepreneurs and businesses stay organized, productive, and ahead of the game.
? Why work with me?
Proven expertise in handling remote office operations, customer support, and admin tasks efficiently.
Strong research and organizational skills, ensuring accuracy and meeting deadlines.
Dedicated to delivering quality results that contribute to the growth and success of your business.
Passionate about continuous learning—always striving to improve, adapt, and take on new challenges.
My goal is to provide top-notch, dependable, and long-term support to individuals and professionals seeking assistance in their day-to-day operations.???? Services I Offer:
Administrative Support
File & document organization
Travel arrangements
Writing and maintaining records
Calendar & Schedule Management (Google Calendar, Calendly)
Email
Data Entry, Research & Collection
Social Media Management & Marketing
Content Creation (captions, graphics, scheduling)
Social Media Scheduling (Later, Buffer, CoSchedule)
Community engagement and customer interaction
Running Ads
Creating marketing materials (graphics, brochures, flyers, banners via Canva, PicMonkey, etc.)
Other Support Services
Website content scheduling & management
MS Office (Word, Excel, PowerPoint, Outlook)
Google Suite (Drive, Docs, Sheets, Forms, Slides, Mail, Calendar)
Product & Market Research
Transcription (audio/video), PDF retyping
General Virtual Assistance & Customer Support
? A Little About Me
I am enthusiastic, detail-oriented, and self-motivated. I thrive in structured admin work, enjoy managing schedules, reports, and contracts, and I love contributing to a client’s success story. While I excel in administrative and social media tasks, I also embrace challenges—especially when collaborating with subcontractors or coordinating complex schedules.
I believe in honesty, professionalism, and building long-term client relationships. If you choose to work with me, I’ll ensure your tasks are handled with care, precision, and dedication.
???? Let’s work together to take your business to the next level!
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
I've specialized in providing email support, efficiently addressing customer inquiries and concerns with prompt and precise responses for over five years. My experience ensure swift resolution and customer satisfaction.
Customer Support » Chat Support
Experience: 2 - 5 years
With over five years of experience in chat support, I've adeptly assisted customers in real-time, ensuring swift resolution of queries and concerns. My expertise lies in maintaining professionalism and efficiently while delivering exceptional support via chat platforms.
Customer Support » Customer Service » Genesys Cloud
Experience: 10+ years
With over a decade of experience in customer support and service, I've honed my skills using Genesys Cloud to deliver exceptional assistance and satisfaction to clients. Adept at navigating various customer needs efficiently and effectively.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 10+ years
having spent over ten years in English-speaking phone support, I've mastered the art of clear communication, empathy, and problem-solving to ensure positive customer interactions. My expertise lies in providing efficient and personalized assistance to meet diverse customer needs.
Office and Administration » Email Management
Experience: 5 - 10 years
Proficient in email management within office and administrative roles, I excel in organizing, prioritizing, and responding to emails promptly and effectively. My experience ensures streamlined communication and efficient handling of correspondence to enhance productivity.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
I've effectively utilized CRM tools to streamline communication, track interactions, and enhance customer satisfaction. My focus is on nurturing long-term relationships and delivering personalized support to meet individual needs.
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Selangor, Malaysia
- Tests Taken
- IQ
- Score: 132
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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