Diana

Highly-skilled Phone and Email Support Specialist

70 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

February 16th, 2024 (89 days ago)

Member Since

August 17th, 2016

Profile Description

Are you an employer seeking a versatile Filipino freelancer who can offer a world-class customer service for your business? Do you like to work with a self-starter individual who is meticulous and independent? If yes, continue reading. 

My name is Upgrade to see actual info, and I have over eleven years of customer service experience. I supported financial and e-commerce companies through phone, email and chat, specializing in fraud and risk. You can count on my patience and expertise to steer conversations toward a positive outcome with use of positive language. I work quickly and efficiently, as I am able to type at least 35 words per minute. I was also a Certified ESL teacher for kids and adult learners in China. If I have your interest, kindly reach out here. 

You may know me more through my LinkedIn profile:  www.Upgrade to see actual info/in/deeUpgrade to see actual info

Top Skills

Customer Support » Phone Support

Experience: 10+ years

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Ecommerce » Ebay

Experience: 2 - 5 years

Basic Information

Age
36
Gender
Female
Website
Sign Up with Pro Account to View
Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 44%
Influence: 35%
Steadiness: 14%
Compliance: 7%
English
C2(Advanced/Mastery)
Uploaded ID
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