Customer Service Rep and collection specialists agent

I’ve been in industry for a couple of years overseas. I can say that our mission which is providing an excellent customer service is our highest priority are my thing. I worked with heart and compassion.

I can provide exceptional customer service in a timely, attentive, upbeat service and making sure their needs are met in a manner that reflects positively on the company or business.I’ve been in restaurant as well as a server for 6 years in Qatar. Im earning huge amount of tips because of my service.

Being Understanding and empathising with the debtor's situation is very important and i am professional in that aspect. Im not confrontational and assuming coz it will not help the situation i am eager to listen first to the situation. Then do a one time resolution. I am always trying to help the debtor to pay by giving option how to be current and up to date with their bills. I can maintain a harmonious relationship to collect more. I believe that if you talk nice and proper. Both of you will agree with each other. Its not all about collecting money. Document everything. Get their trust and understand them is the key for you able to help them.