Hi! My name is Marebelle, but you can call me Mabs. I was in the BPO industry for almost 4 years as a CSR, chat support, team leader, and travel associate. I handled food delivery, online shopping, and bookings. I can give you the assurance that I will help you resolve any problem, help you find the best solution, and also assist your customers or clients using the knowledge that I've gained from my previous company. I know how to book a flight, car, and hotel at the same time. I have handled a lot of complaints and can easily resolve them. I have been a medical biller for 2 years
3
months. I can definitely collect the payments and know how to manage the patient's record. submitting claims and communicating with the atty directly. Been also been a Claim analyst and we handled denials & claims, in a clearing house, we had way start to check what is the status of the claim before we processed, it would show denied due to incorrect info or insurance.
I also handled denials & rejections as well. Also been a dispatcher for 1 year & 2 months, I assist cx with their concerns about locksmith services. I handled different types of locks and keys. We had locks for doors, storage, mailbox, change lock, and rekey. Also handled a car key and car lockout. We also do garage door services.
Experience: 1 - 2 years
Experienced on how to coordinate with the customer and client at the same time while on chat
Experience: 2 - 5 years
Been a customer servixe rep. fpr almost 4 years and I know how tonhandle a customer and resolve the concerns
Experience: 1 - 2 years
A a freelance medical verifier, we followup to insurance to know if the bill will be paid or processed. And we do also used a lot of tools to coordinate with itjer insurance also we do call the atty. if needed.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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