Bryan

Tech VA | IT Service Desk

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

April 28th, 2024 (5 days ago)

Member Since

August 16th, 2016

Profile Description

General and Tech VA Skillset:
Technical expertise: knowledge of hardware, software, and network troubleshooting techniquesAttention to detailStrong communication skillsPositive attitude
IT Related Skillset:
Onboarding/offboarding in Active DirectoryMicrosoft365Conflict ResolutionResetting passwords and unlocking user accounts via Active Directory.Adding relevant AD group via Active Directory.Lotus Notes 8.5Uses RDP to access Citrix applications.SCCM to remotely access users’ machines.SAP Logon 730 (resetting SAP 100 user passwords).Mainframe/DDOS-based apps for resetting passwords.

Top Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 5 - 10 years

Software » Network Administration » Active Directory

Experience: 2 - 5 years

Other Skills

Basic Information

Age
34
Gender
Male
Website
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Address
Quezon City, NCR
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
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