Gracela

Customer Support Specialist/Admin Assistant/Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 24th, 2024 (3 days ago)

Member Since

March 23rd, 2024

Profile Description

Ever feel like your customer support could use a dash of pizzazz? That's where I come in! I thrive in environments where my knack for communication and attention to detail shine. Whether it's addressing customer inquiries with a smile in my virtual voice or keeping the administrative gears turning smoothly, I've got it covered.

Picture this: your customers raving about how responsive and helpful your support team is. That's the kind of vibe I bring to the table. I've honed my skills to create a seamless customer experience, turning every interaction into a positive one. I don't just handle tasks; I turn them into opportunities to wow your clients.

Now, let's talk admin tasks. I'm not just organized; I'm practically the superhero of organization. From juggling schedules to keeping files in shipshape, I make sure everything runs like a well-oiled machine. My secret weapons? A combination of leadership finesse, killer time management, and a dash of proactive magic.

One thing about me – I believe work should be enjoyable. So, while I'm laser-focused on getting the job done, I also bring a fun and positive energy to the virtual office. Because let's face it, who said work can't be a little enjoyable, right?

So, if you're on the lookout for someone who can handle customer support with flair and keep the administrative side of things running smoother than a perfectly brewed cup of coffee, then look no further. I'm here, ready to inject some enthusiasm into your team and contribute to your company's success. Let's make work not just productive but downright awesome!

Top Skills

E-Commerce » Inventory Management

Experience: 2 - 5 years

I oversee comprehensive logistics operations, shipping, inventory management, and overall warehouse functions. I have developed production forecasts and plans by aligning them with sales forecasts and product trends. Additionally, I offer strategic recommendations to senior management to enhance inventory control measures.

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

I'm skilled in effectively conveying information through various communication channels including email and chat. I excel at promptly recognizing and resolving customer issues. This ensures the delivery of timely and efficient solutions, ultimately contributing to heightened overall customer satisfaction.

Office and Administration » Email Management

Experience: 2 - 5 years

I excel in meticulously organizing, prioritizing, and responding to a high volume of emails with efficiency and professionalism. With keen attention to detail, I ensure that each message is appropriately categorized, flagged for action, or delegated to the relevant team member. By implementing effective email filtering and labeling systems, I streamline communication channels, minimizing clutter and maximizing productivity. Whether it's managing scheduling requests, customer inquiries, or internal correspondence, I strive to maintain clear, concise, and timely communication to facilitate seamless workflow and enhance overall organizational effectiveness.

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Design » Graphic Design » Canva

Experience: 5 - 10 years

Marketing » Content Creation » Infographics

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Website Builder » Wordpress » Woocommerce

Experience: 2 - 5 years

Basic Information

Age
24
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
IQ
Score:  92
DISC
Dominance: 41%
Influence: 15%
Steadiness: 7%
Compliance: 38%
English
C2(Advanced/Mastery)
Uploaded ID
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