Yvette

GENERAL VIRTUAL ASSISTANT

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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

May 22nd, 2024 (7 days ago)

Member Since

March 23rd, 2024

Profile Description

Dedicated and results-oriented retail customer service professional with a proven track record of providing exceptional customer experiences. Skilled in effectively addressing customer inquiries and resolving concerns in a prompt and efficient manner. Proficient in handling simultaneous tasks such as processing payments, managing returns, and employing effective sales techniques including hard selling and up-selling. ColUpgrade to see actual inforative team player with a strong service-focused mindset, consistently striving to satisfy customers and exceed their expectations. Reliable, Consistent, Attention to details and progressive.

Top Skills

Design » Graphic Design

Experience: 2 - 5 years

FREELANCE GRAPHIC ARTIST FOR 6 YEARS WITH EXPERIENCE IN USING ADOBE ILLUSTRATOR AND AFTER EFFECTS, AND CANVA PRO

Customer Support » Healthcare

Experience: 2 - 5 years

HANDLED DIFFERENT MEDICAL TASKS IN THE PAST SUCH AS BUT NOT LIMITED TO CUSTOMER SERVICE , EMAIL AND PHONE HANDLING , SCHEDULING NEW AND EXISTING PATIENTS , HANDLING CANCELLATIONS AND CONFIRMATION CALLS , CLAIMS AND DENIALS, EXPERIENCE IN DOING MEDICAL AND BILLING RECORDS, EXPERT IN ICD-10 CODES, PRIOR AUTHORIZATION , AND INSURANCE VERIFICATION EXPERT IN MEDICAL BILLING ICD-10 CODES TOOLS USED: ADVANCEDMD , EHR & EMR, GOOGLE WORKSPACE, RING CENTRAL, LIGHTHOUSE, AVAILITY

Office and Administration

Experience: 5 - 10 years

HANDLED DIFFERENT ADMIN TASKS IN THE PAST UP TO PRESENT SUCH AS BUT NOT LIMITED TO PHONE AND EMAIL SUPPORT , DATA ENTRY, CALENDAR MANAGEMENT , SOCIAL MEDIA MANAGEMENT, CONTENT CREATION , SCHEDULING AND FOLLOWUPS AND MANAGING FUTURE MEETINGS, FACEBOOK ADS, GRAPHIC DESIGNS, BILLING AND INVOICING, TRAVEL MANAGEMENT TOOLS USED: GOOGLE WORKSPACE, CALENDLY, SLACK, TRELLO, ASANA, CANVA , ADOBE ILLUSTRATOR AND ADOBE AFTER EFFECTS, RING CENTRAL, GRAMMARLY, CHATGPT AI, DROPBOX,

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Manila, NCR
Tests Taken
IQ
Score:  126
DISC
Dominance: 42%
Influence: 16%
Steadiness: 27%
Compliance: 15%
English
C2(Advanced/Mastery)
Uploaded ID
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