Ma.

Sales Account Executive & Account Management

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Overview

Looking for full-time work (7 hours/day)

at $13.40/hour ($2,063.60/month)

Associates degree

Last Active

April 26th, 2024 (10 days ago)

Member Since

March 22nd, 2024

Profile Description

Hi, I’m Cecilia!
Blessed day!
My expertise are Sales, Account/Portfolio Management, and Customer Assistant.
I have a strong 17 years track record in providing world-class Customer Assistance in both Australia and US market; airline, mortgage/refinancing, bank, telco, and insurance.
Later in my career, I’ve took over a position as Sales Account Executive at American Express for 4 years, where I consistently exceeded the company’s revenue targets which earned me a Platinum and Gold Awards for Outstanding performance and contribution to the organization. I was the first to hit the Full-Year Revenue Target in 2022 across Manila and Australia, demonstrating my skills in outbound sales, email communication, early engagement, and client management.
In College, I passed the International Exams issued by University of Cambridge and obtained certification in Lean Six Sigma White Belt, in which I have plans to pursue to the next level as part of my short-term goal.
I love pushing myself to be its best version as I believe you’re only as good as your last performance. Hence, I couldn’t take the risk by being complacent. Once I set my eye and goal into something, I put my time, energy, passion, and 100% commitment to get it.
I am a natural-born conversationalist. I love engaging, and building relationships with people. I am gracefully persuasive, and I have a GOD-given gift, of knowing how to deal with different personalities, I can provide tailor-fit business solution to every client which deems beneficial to them and their business. Having said, I have kept communication with few of my valued clients and received commendation from some of them during my stay in the previous companies I work for.
I am very excited and humbled at the possibility of being a part of your team whether you have a start-up, single-handed business, or a small to medium enterprise. It would be an amazing opportunity and great honour for me to contribute to your business.
I truly appreciate your consideration and looking forward to hearing from you.
Key job description:
- Drive sales/revenue to the company by selling products through client online demo, emails and occasional phone calls.
- Dedicated Account Manager who handles and manages client accounts. Answer emails in a professional and timely manner, via phone call, client meetings, and regular touch base.
Daily cadence:
- Reaching out to warm leads or new prospects (via email/phone).
- Early Engagement.
- Managing pipeline.
- Closing sales.
- Building and maintaining great relationship and growing my clients by providing excellent client experience, and timely assistance.

Top Skills

Professional Services » Management Services » Sales Management

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Accounting » Accounts Payable

Experience: Less than 6 months

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Marketing » Telemarketing » Outbound Sales

Experience: 5 - 10 years

Customer Support » Insurance » Home Insurance

Experience: 2 - 5 years

Basic Information

Age
38
Gender
Female
Website
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Address
Teresa, Rizal
Tests Taken
IQ
Score:  121
DISC
Dominance: 48%
Influence: 10%
Steadiness: 16%
Compliance: 26%
English
C2(Advanced/Mastery)
Uploaded ID
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