Administrative Officer

With the immigration consultancy, I helped establish the opening of the physical office in the Philippines from hiring of staff, securing the necessary business permits, organizing the opening event, and overseeing the overall operations of the office. With the English language centre, I created the non-formal English language curriculum for the interns, assisted in the English curriculum academic requirements to comply with government requirements.

I have the ability to communicate in a clear, professional, and timely manner in emails. I had experience in handling emails of visa applicants from Australia.

I enter clients details using the ImmiAccount and Migration Manager. I can type at an average of 50 words per minute.

I have handled emails with clients in the Philippines and Australia using the English language.

I review any task given to me, small or big tasks, to ensure accuracy.

I majored in English in my Bachelor's degree and earned units in secondary education major in English. I correspond to email at work in English and can communicate effectively with foreign customers using the English language.

I assist in proofreading Genuine Student submitted by student visa applicants. I used to teach English proficiency tests (IELTS, TOEFL, TOEIC) to second language learners (Japanese, Korean, Mongolian, Vietnamese, Chinese) offline and online.

I handled internal and external customers when I worked with a telecommunications company. With Internal customers, I handle internet technicians and provide technical support using second line maintenance to external customers. I handle walk in customers in the visa consultancy services that I work with.