Senior Operations Advisor

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

April 27th, 2024 (12 days ago)

Member Since

March 22nd, 2024

Profile Description

Hello everyone, my name is Ramon Lara Jr. I've been fortunate enough to work as a Customer Service Agent and also as a Subject Matter Expert. As a Customer Service Agent, my primary role was to ensure that every customer felt heard, valued, and satisfied. I handled customer queries, solved their problems, and ensured they had a smooth experience. In this role, I learned the importance of patience, empathy, and effective communication. It was rewarding to see customers happy and satisfied with our services.
As a Subject Matter Expert, I was responsible for training new employees, providing solutions to complex issues, and contributing to the improvement of our services. This role taught me leadership, problem-solving, and the ability to handle pressure. It was fulfilling to see my contributions making a difference in our organization. Both roles have shaped me into a better professional and individual. They've taught me the value of customer satisfaction, teamwork, and constant learning. I'm excited to bring these experiences and skills to your business.