Customer Service, Technical Support

Verified

With Timeproof

Overview

Looking for part-time work (3 hours/day)

at $4.00/hour ($264.00/month)

High school diploma

Last Active

May 25th, 2024 (8 days ago)

Member Since

March 20th, 2024

Profile Description

I'm Romel Gore, with over 4 years of experience in the BPO Industry specializing in Customer Service Representative and Technical Support. I am an organized, efficient, hardworking person, and willing to discover and accept new ideas that can be put into practice effectively. I am a good listener, and a learner, able to communicate well with a group and on an individual level. I am a dedicated, results-oriented individual who thrives in fast-paced environments and enjoys collaborating with diverse teams. I believe in continuous learning and staying updated with industry trends to ensure I bring the most value to my work and meet the objectives

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Providing support for customers through inbound/outbound calls and email tickets. Notating on the account about their issues and providing resolution.

Customer Support » Customer Service

Experience: 2 - 5 years

Assisting customers through inbound/outbound calls and email tickets by providing resolution to their issues. Maintain documentation of their account for the tracker of their queries.