Ericka

General VA | Executive Assistant | Social Media Manager | Freight Tracking Speci

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

March 20th, 2024

Profile Description

I am a reliable and detail-oriented Virtual Assistant with over 2 years of experience supporting US-based clients with day-to-day operations, customer service, scheduling, inbox management, research, CRM updates, social media support, content creation, and administrative tasks. With a Bachelor of Arts in Communication and hands-on experience in both media and client-facing roles, I bring strong communication skills, creativity, professionalism, and the ability to build positive relationships with clients and customers. I’m known for being proactive, organized, easy to work with, and able to keep things running smoothly while managing multiple priorities.

Before transitioning into remote support, I built a strong professional foundation in the BPO industry, where I developed excellent customer service, problem-solving, and multitasking skills. I was a top performer and later became a Subject Matter Expert for a Freight account, where I supported tea ---------- mbers, handled escalations, and helped maintain service quality.

I also gained valuable experience in broadcasting, field reporting, writing, and digital content through my communication internships, which strengthened my confidence, adaptability, and attention to detail. Outside of work, I enjoy traveling, exploring nature, and discovering new places. I bring the same positive energy and dedication into my work, always aiming to give my best in every task.