Cynthia

Property Manager

45 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $11.29/hour ($1,090.91/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

March 20th, 2024

Profile Description

Customer-focused and results-driven operations supervisor for ---------- with over five years of experience in service and support. Adapt at conflict mediation, time management, and fostering customer loyalty and satisfaction. Skilled in product and service retention to deliver effective issue resolution.
Key Responsibilities:
Supervise and support a team of agents to ensure high-quality customer service for global hotel partners.

Assist hotel partners in navigating the booking system, addressing discrepancies, and ensuring accurate system updates.
Monitor system change reports and escalate discrepancies to the appropriate teams.
Create and submit tickets for bug-related issues, providing technical support and ensuring prompt resolution.
Facilitate seamless communication between hotel partners and internal teams to enhance service efficiency.
Drive continuous improvement in service quality, ensuring a seamless customer experience and strong partner relationships.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

I'm currently working as VA on improving and boosting performance listing's on Booking.com properties

Basic Information

Age
42
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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