Rezan

Virtual Assistant-Chat Support/Appointment Setter

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Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (2 days ago)

Member Since

March 19th, 2024

Profile Description

Hi! I am Upgrade to see actual info Upgrade to see actual info A. Upgrade to see actual info, 25 years old, a Licensed Professional Teacher with enough experience in using Microsoft Outlook Calendar, Gmail, Zoom, Microsoft Teams, Google Meet, Google Drive, and Microsoft Excel. I have been using these software for years. I currently work as an assistant of a Guidance Counselor in a public school, where my tasks are:
• Keeping track of students' and teachers' records.
• Assist their needs.
• Perform other functions directed by the Department Head such as;
• Reproducing Test Papers every Examination
• Assist their personal needs.
1. I can work tirelessly without breaks or fatigue. I can quickly and efficiently handle a high volume of messages to set appointments, ensuring that no potential leads are missed.
2. I can deliver a consistent message and follow-up strategy across all interactions. This helps in maintaining a professional and coherent approach to appointment setting, which can improve the overall effectiveness of the process.
3. I am proficient in English Language and can communicate effectively with individuals from diverse backgrounds. This could be particularly advantageous when dealing with a multicultural or multilingual client base.
4. I can seamlessly integrate with various CRM (Customer Relationship Management) systems to track appointments, update records, and generate reports. This streamlines the administrative tasks associated with appointment setting and ensures accurate record-keeping.
5. I can be programmed to adapt to different scheduling preferences, time zones, and communication channels based on the needs of the business or client. This flexibility enhances the ability to accommodate varied scheduling requirements.
6. Whether it's setting appointments for a small business or a large corporation, I can scale my capabilities to meet the demands of the workload. This scalability makes me suitable for appointment setting tasks of varying sizes and complexities.
7. I can operate around the clock, providing appointment setting services outside of regular business hours if needed. This can be advantageous for businesses targeting customers in different time zones or individuals with non-traditional schedules.
My Career Goals are:
Work-Life Balance, Skill Development, Financial Goals, Client Acquisition and Retention, and Time Management and Efficiency.
I am a good candidate for this role because I can assure you the following:
1. I would ensure that appointments are scheduled promptly and accurately according to the preferences of both the client and the sales or service team.
2. I would maintain professional and courteous communication with clients during the appointment-setting process, whether it's through phone calls, emails, or other communication channels.
3. I would strictly adhere to company policies and procedures related to appointment setting, including data privacy guidelines, scheduling protocols, and customer engagement standards.
4. I would strive to set high-quality appointments by thoroughly understanding the needs and preferences of clients and ensuring that appointments are aligned with their expectations.
5. I would accurately document all appointment details, including dates, times, client preferences, and any relevant notes, in the appropriate systems or databases.
6. I would conduct follow-up calls or emails to confirm appointments and provide any necessary reminders or additional information to clients or stakeholders.
7. I would actively seek feedback from clients, colleagues, and supervisors to identify areas for improvement in the appointment-setting process and implement strategies to enhance effectiveness and efficiency.
8. I would work towards achieving predetermined appointment-setting goals and targets, whether they are based on volume, conversion rates, or other performance metrics.
9. I would collaborate effectively with sales or service teams to ensure that appointments are scheduled in a manner that supports overall business objectives and client satisfaction.
10. I would uphold ethical standards in all interactions with clients, colleagues, and stakeholders, maintaining honesty, integrity, and confidentiality at all times.
Upgrade to see actual info Upgrade to see actual info A. Upgrade to see actual info, LPT

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 6 months - 1 year

Other Skills

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Microsoft Word

Experience: 5 - 10 years

Marketing » Appointment Setting

Experience: 6 months - 1 year

Office and Administration » Calendar Management » Scheduling

Experience: 6 months - 1 year

Design » Graphic Design » Canva

Experience: Less than 6 months

Basic Information

Age
25
Gender
Female
Website
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Address
Bogo City, Cebu
Tests Taken
IQ
Score:  105
DISC
Dominance: 32%
Influence: 7%
Steadiness: 16%
Compliance: 45%
English
C1(Advanced)
Uploaded ID
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