Results-driven professional with overall 9 years of experience in BPO industry as Technical Support, Quality Assurance Analyst and Quality Analyst Team Leader. Proven track record of delivering exceptional customer service, improving quality performance and leading teams to achieve operational goals. Strong communication, problem solving and leadership skills with a commitment to continous improvement and operational excellence.
-Proficient in Microsoft Tools
-Excellent communication skills
-Time Management
-Data Entry
-Creating and presenting reports
-Hosting and taking minutes of the meeting
-Multi-tasking skills
-Good work ethic
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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