Technical, Customer Support, chat, email and phone expert

I've worked with technical accounts for four years, and since I graduated with a degree in information technology, I have a tech advantage.

My proficiency in managing clients and consumers is enhanced by managing customer service and e-commerce accounts.

Since emails are a popular channel in the BPO industry, I have managed emails for more than five years, which has given me knowledge in the field.

I've handled e-commerce account via chat,email and phone calls. I've been interacting with our client via live chat

I have been a content moderator for more than a year for Tiktok, the live video platform, school applications, and web applications. It makes me master how to moderate properly and follow client standards.

We manage numerous accounts and customer accounts in the BPO sector.

I have experience managing back office accounts, and we require a variety of tools to complete the task quickly. remarkable quickness when typing.

I use Canva for my personal projects and learn on my own.