Apple

Customer Service Specialist | Technical Support Rep

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Overview

Looking for full-time work (9 hours/day)

at $3.03/hour ($600.02/month)

Bachelors degree

Last Active

May 9th, 2024 (11 days ago)

Member Since

March 16th, 2024

Profile Description

Experienced Customer Service Representative in telecommunications company with proficiency in chat and voice support. Skilled in data entry, email management, product research. Committed to delivering exceptional customer experiences and contributing to organizational success.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

I was designated to a seasonal account, HP, as a sales chat support. After 3 months, I was transferred to Microsoft as a technical chat support which handles Windows Operating issues.

Customer Support » Customer Service

Experience: 5 - 10 years

Worked as an account expert over a year under telecommunications company called T-Mobile to which we were assigned to handle billing, sales and general account care (activations and retentions). For another 2 years I was promoted as a technical support on which I was assigned to deal with troubleshooting network issues and device issues.

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
None
Uploaded ID
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