Experienced Customer Service Representative in telecommunications company with proficiency in chat and voice support. Skilled in data entry,
Experience: 2 - 5 years
I was designated to a seasonal account, HP, as a sales chat support. After 3 months, I was transferred to Microsoft as a technical chat support which handles Windows Operating issues.
Experience: 5 - 10 years
Worked as an account expert over a year under telecommunications company called T-Mobile to which we were assigned to handle billing, sales and general account care (activations and retentions). For another 2 years I was promoted as a technical support on which I was assigned to deal with troubleshooting network issues and device issues.
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