Virtual Assistant I Customer Service Expert

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

High school diploma

Last Active

April 26th, 2024 (6 days ago)

Member Since

March 16th, 2024

Profile Description

Customer Service Specialist
- Answering customer inquiries via phone, email & chat
-Offer troubleshooting assistance for issues they encounter with products or services.
-Address complaints and concerns in a professional and empathetic manner.
-Assistance with placing orders, modifying orders, and processing returns or exchanges.
-Keep detailed records of customer interactions, including inquiries, complaints, and resolutions.
-Upsell or cross-sell additional products or services to customers based on their needs or interests.
-Maintain a professional and courteous demeanor at all times, even in challenging or stressful situations.
-Actively seek feedback from customers and colleagues to identify areas for improvement in customer service processes and procedures.
Part-time ESL Teacher
-Offer guidance, encouragement, and support to students as they navigate their academic journey.
-Regularly assess the student's progress and provide constructive feedback on their performance.
-Evaluate the student's current level of knowledge, strengths, weaknesses, and learning style through assessments, discussions, and observation.
-Use a variety of teaching methods, techniques, and resources to effectively convey information and foster a deeper understanding of the subject matter.