As a customer service presentative for a US healthcare account I learned how to properly converse with customers and resolve their concerns in a timely manner without the need to transfer them to other departments as long as their concern is within the scope of my department. I am fluent in English which made conversations easier. Ensuring customer satisfaction in every call is part of my job, which is why I boast a high customer satisfaction rate with every call that comes in. I can type 90 words per minute, and multitask, giving me the edge to properly document every call before the next call comes in.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.