Overview
Looking for full-time work (8 hours/day)
at $5.76/hour ($1,013.76/month)
Bachelors degree
Last Active
April 27th, 2024 (5 days ago)
Member Since
March 13th, 2024
Profile Description
I have 5 years experience of customer service in a telecommunications company. I am an expert in handling incoming calls and chats for account inquiries, sales, bills, payments and technical support. I have handled social media, sales and customer service for an online clothing business for 3 years.
Top Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
Handled the overall operations of a retail business, social media management, and customer support for Instagram and Facebook platforms.
Customer Support » Sales Support
Experience: 5 - 10 years
Processed sales and order tracking for 5 years for a telecommunications company and 3 years for an online retail store.
Customer Support » Customer Service
Experience: 5 - 10 years
Handled incoming calls and chat for a US telecommunications company and an online business. Responded to inquiries in a timely manner, provided accurate information, order processing, assisted customers with return and refunds, processed bills and payments, documented transactions in CRM tool and guided customers with managing online accounts.
Other Skills
E-Commerce » Order processing
Experience: 5 - 10 years
Processed orders for telecommunications devices such as cellphones and tablets and handled tracking and shipment status.
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Created compelling posts, pictures and videos for social media marketing such as Facebook and Instagram using picture and video editing tools (Canva & Capcut)
Office and Administration » Email Management
Experience: 2 - 5 years
Managed email for an online retail store for 3 years.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 31%
- Influence: 5%
- Steadiness: 36%
- Compliance: 28%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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