Experienced Legal Virtual Assistant | Administrative Support

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 8th, 2026 (yesterday)

Member Since

March 12th, 2024

Profile Description

Hi, I'm Johanna Mae Tumamao, a highly motivated and detail-oriented professional with over 5 years of experience in customer service, administrative support, and virtual assistance. I specialize in providing efficient, reliable, and professional support to businesses and law firms.
I currently work as a Legal Virtual Assistant, where I assist with case follow-ups, document handling, and client communication, particularly for veterans claims in a U.S. based law firm. My background in Political Science and experience in legal processes help me understand the importance of confidentiality, accuracy, and timeliness in every task.
Before that, I served as a Customer Service Supervisor, where I led a team, handled escalations, managed performance, and ensured exceptional client satisfaction. I?ve also worked in fast-paced environments like McDonald's and BPO companies, which taught me how to stay organized, adapt quickly, and handle pressure with professionalism.
Skills & Tools:
- Legal Virtual Assistance
- Administrative Support
- Email & Calendar Management
- Client Communication & Coordination
- Team Leadership & Coaching
- Data Entry & Research
- Microsoft Office & Google Suite
- WordPress (basic content updates, blog posting, plugin management)
- Canva | CapCut | Slack | Hubstaff | Outlook
- Familiar with Salesforce and SAP-CRM
- ChatGPT (Pro user?daily use for productivity and automation)
Availability:
10-25 hours/week | Flexible with time zones | Can work as a contractor with invoice and Wise setup | Has active insurance
If you're looking for someone dependable, detail-oriented, and easy to work with, I'd love to be part of your team!