John

Customer/Technical support

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Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($547.20/month)

Bachelors degree

Last Active

June 3rd, 2026 (today)

Member Since

March 11th, 2024

Profile Description

I’m ---------- ---------- ---------- , a Customer Support and Client Success professional with 5+ years of experience supporting SaaS platforms, managing client relationships, and delivering high-quality service in fast-paced tech environments.
Throughout my career, I’ve handled customer inquiries via phone, email, chat, and ticketing systems, consistently providing clear solutions, fast response times, and a positive experience for every client. My background includes working with enterprise-level customers, troubleshooting technical issues, and collaborating with internal teams to ensure smooth operations and customer satisfaction.
I’m known for my strong English communication skills, ability to simplify complex issues, and professionalism when working with customers worldwide—including US and AU markets.

Top Skills

Onboarding assistance, process documentation, retention efforts, and building strong, long-term relationships with clients.

Experience: 5 - 10 years

Customer Support (Phone, Email, Chat) Expert in handling inquiries, resolving issues, order checking, process walkthroughs, and maintaining a friendly and professional tone.

Experience: 5 - 10 years

SaaS Support & Technical Troubleshooting Experience with workflow troubleshooting, software navigation, account management, and supporting platform integrations.

Other Skills

Data entry, CRM management, report generation, task coordination, and back-office support.

Basic Information

Age
30
Gender
Male
Website
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Address
Davao, Davao del Sur
Tests Taken
None
Government ID
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