Jose

Technical Support Costumer Service Agent

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

High school diploma

Last Active

April 3rd, 2024 (12 days ago)

Member Since

March 11th, 2024

Profile Description

My customer service skills and Microsoft Tools experience are what you need!
I have been a full-time call center agent and have handled different kinds of customers. Concentrix is where I work with general questions, troubleshoot devices such as cameras and doorbells, handle billing disputes, send emails while talking to customers, and do hardware and software basic troubleshooting.
My second call center company was ResultsCx, and I was a Healthcare Prescription Drug Plan customer service agent. What we do is handle Medicare's member plan information, resolve issues regarding why they cannot get the medication at the pharmacy, handle billing disputes, and take care of any special requests.

Top Skills

Real Estate » Cold Calling

Experience: Less than 6 months

Real Estate » Warm Calling

Experience: 6 months - 1 year

Marketing » Telemarketing » Outbound Calls

Experience: 6 months - 1 year

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 6 months - 1 year

Basic Information

Age
22
Gender
Male
Website
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Address
Lapu-Lapu, Cebu
Tests Taken
None
Uploaded ID
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