I am computer literate with skills in Microsoft Office Application such as Word, Excel, PowerPoint Presentation, and Google Suites; fluent and confident using the English Language; good communication and problem-solving skills.
With my great customer care skills, I can de-escalate an issue with the customer and can work well under pressure and fast-paced environment. And in customer service, we also act as chat support thus my typing speed is 45 words per minute. I am also knowledgeable in CRM tools and Chat Support Systems such as Zendesk and Freshdesk
Experience: 6 months - 1 year
With my great customer care skills, I can de-escalate an issue with the customer and can work well under pressure and fast-paced environment. And in customer service, we also act as chat support thus my typing speed is 45 words per minute. I am also knowledgeable in CRM tools and Chat Support Systems such as Zendesk and Freshdesk
Experience: 1 - 2 years
Experience: 1 - 2 years
I have good communication and problem-solving skills. With my customer care skills, I can de-escalate an issue with the customer and can work well under pressure and fast-paced environment. I am also knowledgeable in CRM tools.
Experience: Less than 6 months
I have also handled services for Medicare-affiliated pharmacy and help members to use their benefits.
Experience: 6 months - 1 year
My account in customer service specialises in hotel bookings and travels for members.
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