Jeruel
Customer Service Associate and Virtual Assitant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.82/hour ($736.00/month)
Bachelors degree
Last Active
June 24th, 2026 (yesterday)
Member Since
March 8th, 2024
Profile Description
I have more than 6 years of experience in Customer Service Support in various fields including Technical Support, Billing, Sales, and E-commerce. I spent more than a year as an Assistant Manager for the Comcast Telecommunication Company, more than 2 years at AT&T Billing and Sales Associate, more than a year as Amazon FBA Customer Support, more than 1-year experience in Guest and Customer Service Representative in Vacation Alchemy, and more 2 years as Customer Support Specialist at PetCove (Amazon and Shopify).
• Skilled in utilizing various CRMs, Hosting Websites/Applications, Google Ads for Data Entry, EHR systems, Google Suites/Workspace, Microsoft Office, and other Communication Tools.
• Capable of working under pressure in a fast-paced environment, detail-oriented, quick learner, adept at multitasking, receptive to teaching, and open to coaching.
• Passed Career Service Professional Eligibility - August 2023. • Awarded for Best Quality Assurance - July 2022. • Recognized for Best Call Handling Time - July 2022. Awarded as Top Performer in AT&T Billing and Sales Associate - 2021 and Awarded as Top Performing Associate in Comcast Billing and Sales - 2020.
Top Skills
Professional Services » Management Services » E-Commerce Management
Experience: 2 - 5 years
Shopify, Amazon, and many more E-commerce support experience.
Customer Support » Sales Support
Experience: 2 - 5 years
Sales and Billing experience for both Telecommunication Account and Appointment Setter.
Customer Support » Customer Service
Experience: 2 - 5 years
Dedicated, passionate, and persistent in assisting customers or clients promptly to deliver the exceptional service they deserve. Experience in Managerial Role as an Assistant Manager or Subject Matter Expert.
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Troubleshooting modem and home phone service. Assisting customers with setting up internet and home phone services.
Office and Administration » Records Management
Experience: 6 months - 1 year
During my time as a College Intern at one of the largest government banks in the Philippines, my primary responsibilities included managing and maintaining records, transferring or encoding files into the system, and processing new account applications in the New Accounts Department.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tagum City, Davao del Norte
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 54%
- Influence: 8%
- Steadiness: 8%
- Compliance: 30%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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