Al-Rashid
Customer/Technical Support Administrator
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
May 21st, 2024 (5 days ago)
Member Since
March 8th, 2024
Profile Description
Technical Proficiency: Highly skilled in troubleshooting hardware, software, and network issues, with a deep understanding of technical concepts and terminology.
Customer-Focused: Dedicated to providing exceptional customer service by actively listening to customers' concerns and providing relevant technical solutions.
Problem Solving: Proficient in diagnosing and resolving complex technical issues efficiently, ensuring minimal downtime for customers.
Documentation: Experienced in documenting technical solutions and procedures for future reference, maintaining accurate and up-to-date records.
Collaboration: Adept at collaborating with cross-functional teams to escalate and resolve technical issues, ensuring timely resolution for customers.
Continuous Learning: Committed to staying updated with the latest technological advancements and industry trends to provide the best possible support to customers.
Top Skills
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Focus on details to ensure accurate order processing, documentation, and follow-up with customers.
Office and Administration » Computer Literacy
Experience: 2 - 5 years
Proficient in using computer systems and software for order processing, customer management, and sales reporting.
Other Skills
E-Commerce » Product Research
Experience: 2 - 5 years
Thorough understanding of products or services to provide accurate information and recommendations to customers.
Customer Support » Active Listening
Experience: 2 - 5 years
Skill in actively listening to customers to understand their concerns and address them appropriately.
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
Skill in resolving conflicts and handling difficult situations with customers in a professional and effective manner.
Office and Administration » Problem Solving
Experience: 2 - 5 years
Ability to identify issues and find effective solutions that satisfy customers and drive sales.
Office and Administration » Communication
Experience: 2 - 5 years
Ability to communicate clearly and persuasively with customers to understand their needs and provide solutions.
Office and Administration » Time Managment
Experience: 2 - 5 years
Ability to prioritize tasks and manage time effectively to handle customer inquiries and complete sales transactions efficiently
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- IMUS CITY, CAVITE
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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Davonna Willis
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