Good day! My name is Erica, I bring solid experience in customer service and freelance work, with a strong focus on accuracy, efficiency, coordination, and adaptability in fast-paced environments.
In my previous roles, I handled a variety of administrative and customer-facing tasks that strengthened my computer skills and communication abilities through live chat and
With over a year of experience as a customer service representative, I have developed skills in order processing, complaint handling, and basic troubleshooting. I would be glad to contribute my skills and help deliver a positive customer experience for your team.
Experience: 1 - 2 years
handled international accounts: Telco for 3 months and financial tech in 10 months
Experience: Less than 6 months
Self learning and through commission
Experience: Less than 6 months
Experience: Less than 6 months
self-learning and basic video editing skill long form
Experience: Less than 6 months
self-learning and currently enrolled in Udemy
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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