Overview
Looking for full-time work (8 hours/day)
at $7.52/hour ($1,454.56/month)
Bachelors degree
Last Active
June 2nd, 2026 (yesterday)
Member Since
March 8th, 2024
Profile Description
I am an E-commerce Operations Manager and Dropshipping Specialist with hands-on experience managing end-to-end operations for online businesses. I help store owners streamline fulfillment, coordinate with suppliers, and maintain excellent customer support, ensuring their operations run smoothly and efficiently.
My expertise covers the full order lifecycle, including product uploads, order fulfillment, supplier communication, shipment tracking, returns, refunds, re-shipments, and PayPal transaction management. I have extensive experience with Shopify-based stores and customer support platforms such as Zendesk, ensuring accurate order processing and timely issue resolution.
In addition to operations and support, I have intermediate-level Shopify store creation skills, including building stores from scratch, theme setup and customization, product and collection organization, app installation, and backend management. My operations background allows me to create stores that are visually appealing and structured for smooth fulfillment and customer support.
Since 2019, I have also worked as a Social Media Manager, managing multiple brand accounts on X, Instagram, and
I am detail-oriented, process-driven, and reliable, with a strong focus on reducing errors, improving workflows, and maintaining high customer satisfaction. I work well with growing e-commerce brands that need operational support, Shopify expertise, customer service, and social media management beyond basic virtual assistance.
Top Skills
Customer Support » Ecommerce
Experience: 5 - 10 years
I support end-to-end e-commerce workflows, including order processing, fulfillment coordination, supplier communication, tracking monitoring, and issue resolution. I focus on maintaining operational efficiency while ensuring customers receive accurate and timely updates.
Customer Support » Ecommerce » Shopify
Experience: 5 - 10 years
I have hands-on experience managing Shopify backend operations, including product uploads, variant setup, pricing configuration, order monitoring, and basic troubleshooting. I ensure product data accuracy, smooth order flow, and proper store organization to support daily e-commerce operations.
E-Commerce » Order processing » Order Fulfillment
Experience: 5 - 10 years
I monitor orders from checkout to delivery by coordinating with suppliers, checking tracking updates, and resolving logistics issues such as delays, address corrections, and lost shipments to ensure successful order completion.
Other Skills
Marketing » Social Media Management
Experience: 5 - 10 years
Customer Support » Ecommerce » Amazon
Experience: 5 - 10 years
I have familiarity with marketplace environments such as Amazon, supporting order monitoring, customer communication, and product data handling.
Office and Administration » Microsoft Outlook
Experience: 5 - 10 years
I manage professional email communication through platforms like Outlook, maintaining organized inbox structures and professional correspondence standards.
E-Commerce » Amazon » Dropshipping
Experience: 5 - 10 years
I assist with dropshipping workflows including product uploads, supplier coordination, order routing, tracking follow-ups, and delivery issue resolution. I help maintain smooth communication between suppliers, platforms, and customers.
Basic Information
- Age
- 27
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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