Customer Support Specialist and Virtual Assistant with 4+ years of experience providing chat support,
I have supported customers for Microsoft, Xbox, and various service-based businesses by resolving inquiries, troubleshooting technical concerns, managing customer records, updating databases, and ensuring positive customer experiences.
My expertise includes:
• Customer Support
• Technical Support
• Chat Support
•
• Backend Operations
• CRM Management
• Data Entry
• Online Research
• Administrative Support
• Documentation
• Google Workspace
• Zendesk
• Slack
• Trello
• Notion
I am currently expanding my expertise in GoHighLevel (GHL), including:
• CRM Administration
• Pipeline Management
• Workflow Automation
• Lead Tracking
• Calendar Setup
• Forms & Surveys
• Tags & Segmentation
• Automations
• Contact Management
I am known for being reliable, detail-oriented, organized, and proactive. I enjoy helping businesses streamline operations, improve customer experiences, and maintain efficient backend processes.
I am seeking opportunities with business owners, coaches, consultants, agencies, SaaS companies, and growing businesses that need dependable customer support and virtual assistance.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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