Michelle

Legal Virtual Assistant | Case Manager Assistant| Customer Support Specialist |

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $4.16/hour ($400.00/month)

Associates degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

March 6th, 2024

Profile Description

I am a customer support professional with over 6 years of experience in financial services, supporting international clients and premium accounts. My background includes dispute resolution, account security, and client care, along with a strong ability to adapt quickly, learn new systems, and communicate effectively.

Since October 2025, I have also been working as a Legal Virtual Assistant at a US law firm, where I have supported case management tasks and currently serve as a Receptionist. This experience has strengthened my skills in organization, confidentiality, attention to detail, and handling client interactions with professionalism and care.

I am committed to delivering reliable support, building trust through clear communication, and contributing positively to team and client success.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

- 6+ years assisting global clients in banking and credit card services -Expertise in dispute resolution, fraud prevention, and account troubleshooting -Skilled in handling premium clients and tailoring communication styles -Consistently achieved above-goal RSAT (customer satisfaction) scores and compliance

Office and Administration » Collaboration

Experience: 5 - 10 years

- Team player with experience working in cross-cultural, global teams

Virtual Assistant

Experience: 6 months - 1 year

- Strong organizational skills with attention to detail -Comfortable with data entry, research, and preparing reports

Other Skills

Marketing » Content Creation » Creative Writing

Experience: 5 - 10 years

- Experience in professional writing (process documentation, email communication, client updates) - Creative writing background (short stories, poetry, brand content, social media captions) - Able to write in both professional business tone and engaging, conversational style

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: IQ
Score: 126: DISC
Dominance: 31
Influence: 43
Steadiness: 12
Compliance: 14: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”