Maria

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 16th, 2024 (5 days ago)

Member Since

March 5th, 2024

Profile Description

An Executive Assistant with more than 5 years of experience in
Operations Management and Administrative Tasks. Skilled in Human
Resource, Payroll Processing, Customer Relations, Email & Calendar
Management, Data analysis, Entry & Reporting and Organisational
Skills with attention to details. 

My greatest work achievement was leading my team through the panUpgrade to see actual infoc and Typhoon Odette. Given the issues faced during those times, it was a great achievement that we were able to keep the company operations going without compromising service quality.

My 2 greatest strengths are my organisational skills with attention to detail and proficiency in verbal and written English.

In my spare time, I enjoy reading self-help books, journaling, watching movie series and doing volunteer works.

Top Skills

Office and Administration » Email Management

Experience: 5 - 10 years

1. Monitor e-mails ensuring all e-mails are read, understood and passed on to correct department 2. Archiving e-mails to appropriate folders 3. Managing e-mails according to Client's preference 4. Ensuring all e-mails are actioned accordingly

Office and Administration » Personal Assistant

Experience: 5 - 10 years

1. In direct communication with CEO to assist with day-to-day tasks 2. Executing tasks and sending out reports as requested by CEO 3. Receiving and disseminating information from CEO to the rest of organization 4. Weekly virtual meeting with CEO to discuss matters beneficial to company operations improvements

Office and Administration » Organization

Experience: Less than 6 months

1. Has attention to details and can multi-task 2. Well-organized to manage time and prioritize responsibilities while ensuring quality service is delivered 3. Create a set of list to make sure no tasks are left behind 4. Always researching to implement ideas to continue operation improvements

Other Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

1. Oversee day-to-day operations, ensuring all tasks are executed and Customer reports are sent correctly 2. Monitor and manage work schedules, roster employees and allocate jobs accordingly 3. Ensure smooth communication and coordination between different departments 5. Send daily reports to Client 6. Implement changes and send updates to the Organization

Office and Administration » Problem Solving

Experience: 5 - 10 years

1. Quick to decide, address and act on time-sensitive issues in daily operations without compromising service quality 2. Utilize all possible resources to come up with a solution 3. Weighing down options for the company's own benefit 4. Resolving conflicts within the staff observing fairness and protocol

Office and Administration » Employee Engagement

Experience: 5 - 10 years

1. Recruit, hire, orient, train and supervise staff, ensuring they understand their roles and responsibilities 2. Conduct performance evaluations and provide feedback to staff, monitoring their performance and cater personnel issues 3. Ensure legal protocols and business compliance is followed 4 Maintain employee records, HR systems & processes, office expenses and other relevant documentation

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

1. Act as liaison between CEO and staff, conveying important information, memorandums and updates 2. In close communication with CEO ensuring smooth Company Operations 3. Assist and support clients with their needs, address inquiries and concerns professionally, prepare and send out quotations to clients promptly 4. Provide excellent customer service to internal and external partners

Human Resources » Payroll

Experience: 2 - 5 years

1. Process and send out employee timesheet ensuring discrepancies and adjustments are applied 2. Calculate and send out employee compensation and benefits 3. Send out payroll summary and invoice calculation to Client for staff compensation

Office and Administration » Calendar Management

Experience: 5 - 10 years

1. Work hand-in-hand with partners and clients to match availability 2. Scheduling appointments ensuring smooth transaction within both parties 3. Follow-up appointment outcome and plan-out next possible actions 4. Manage Client calendar ensuring all appointments/schedules are attended

Basic Information

Age
30
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  139
DISC
Dominance: 43%
Influence: 7%
Steadiness: 28%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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