Jovelle

Product Specialist | Customer Service Expert | Sales Professional

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Overview

Looking for full-time work (8 hours/day)

at $7.30/hour ($1,408.00/month)

Associates degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

August 6th, 2016

Profile Description

I help businesses improve customer experiences, increase sales, and deliver outstanding product support. With experience in product knowledge, customer service, and sales operations, I bridge the gap between customer needs and business goals.

My strengths include:

- Customer Support (Email, Chat, Phone)
- Product Demonstrations and Training
- Lead Generation and Sales Support
- Customer Onboarding and Retention
- CRM Management (Salesforce, HubSpot, Zoho, etc.)
- Order Processing and Account Management
- Troubleshooting and Issue Resolution
- Upselling and Cross-Selling Opportunities

I am skilled at understanding customer pain points, explaining product features in a clear and engaging way, and building strong client relationships that drive long-term loyalty. Whether assisting customers, supporting sales teams, or managing product-related inquiries, I focus on delivering efficient solutions and measurable results.

I pride myself on being professional, detail-oriented, and committed to exceeding expectations. My goal is to help your business improve customer satisfaction, strengthen customer retention, and achieve sustainable growth.

Let's discuss how I can contribute to your team's success.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 5 - 10 years

Other Skills

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Paombong, Bulacan

Tests Taken: IQ
Score: 115: DISC
Dominance: 47%
Influence: 36%
Steadiness: 11%
Compliance: 6%: English
C2(Advanced/Mastery)