IT Service Desk Analyst

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 7th, 2023 (151 days ago)

Member Since

August 5th, 2016

Profile Description

Dear Hiring Manager,
I am very excited to apply for the job position. I am confident that my skill-sets and hands on experience makes me a suitable candidate for this role. I can be your VA and technical support/service desk specialist in one.
Possessing more than 15 years of IT,
VA, Recruitment, Leadership and Customer Service work experience. I can be your VA and Technical Support in one.
I am proactive, innovative and I seek challenging but a rewarding position. Looking forward to hearing from you soon and to join your team as soon as possible. I am yours and ready to join at any given time. Cheers!
Requirements:
- Bachelor's degree graduate - Bachelors of Science in Radiologic Technology
- Specialties: Appointment Setting, Calendar Management, Customer Service, Data Entry, Email Management, Executive Assistance, Recruitment, Leadership, IT Service Desk and Technical Support
- Hard Skills: Scheduling coordination, executive assistance.
- Soft Skills: Customer service, impeccable English writing.
Software Experience:
- Calendly, Canva, Google Suite, MailChimp, QuickBooks, Zoom, file sharing, Slack, google calendar, Ring Central, Canva, Sophos, Cisco AnyConnect, Sangoma phone, 8x8 phones and Avaya Workspace
-Ticketing Tools - ServiceNow, Connectwise, Zendesk, Freshworks (Freshdesk), Case Management System, Google Guts, Hubspot, and Zoho
-Monitoring Tools -
Datto, Auvik, Nagios Fusion and Ninja One
Additional Details
1. ISP Speed test
https://www.speedtest.net/result/15553915541
2. Computer Specs- herewith attached in this email and audio recording - Upgrade to see actual info
3. Updated RESUME- herewith attached in this email
4. Skype ID: live:Upgrade to see actual info and my WhatsApp is Upgrade to see actual info