IT Quality Assurance |Graphic Design

Experienced Collaborating with other teams and Department to achieve the quality objectives of the project. Providing feedback, sharing ideas and improvement,

I used to document from my first and second Jon. In my first work, i used to document all the time metrics, monitored JOB failed and Passed, tickets Second Job - i used to document all the test scenarios, bug reports, retest the fixed bugs, screenshots of working and not working features. I`m also the one who doing the User Guide for New Web app.

I used to be an Chat Support which i do the support the customer regarding on their concern and request, especially when the concern is need to expedite

I used to handle a Projects that need to Manual testing from QA, UAT, PROD. I`m doing test cases, Bugs reporting, Retesting and documenting it with Screenshot. Screenshots are use to replicate how to bugs works and also the evidence that the bugs reported are exist. Functional Testing, Non Functional Testing, Regression Testing and Smoke Testing

Experienced using outlook, also do organizing my email by using Rules to avoid email backlogs, so i can check it properly.

I used to be an Email Support which i do the daily email on my Manager also to the customer regarding on their concern and request.

Experienced in Azure DevOps that used to report bugs to Dev Team.