I've been in the BPO Industry for almost 8 years. Throughout my time working my in previous employers, I refined my abilities to help clients with a range of questions and concerns. I have proven that I can provide excellent service while quickly resolving issues, whether it is by responding to billing inquiries, troubleshooting technical issues, or providing support with health plan inquiries.
My experience has provided me excellent communication skills, keen attention to details, and the capacity to efficiently multitask in a demanding environment. I know how to use a variety of software and tools to improve productivity and streamline processes. My experience in marketing has also given me a strategic perspective and a firm grasp of client demands, which I think can be helpful in offering your clients individualized service.
Experience: 2 - 5 years
Experience: 2 - 5 years
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