Property Management, Tech Support Microsoft Windows/Office

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 17th, 2024 (17 days ago)

Member Since

February 29th, 2024

Profile Description

Worked as a Team Lead with familiarity with Airbnb Platform since 2020 - Current:
Proficiency in using the Airbnb website or mobile app for managing Upgrade to see actual infomunicating with guests, and handling reservations.Proficient in navigating the Airbnb platform for managing property listings. Responding to guest inquiries, and coordinating Upgrade to see actual info-depth understanding of Airbnb's policies and procedures. Ensuring compliance with hosting requirements and providing a safe and secure environment for guests.

Served as a Microsoft Technical Support Specialist since 2013 to 2019;
Providing assistance to customers with software and hardware issues.Troubleshooting technical problems. Delivering timely solutions to ensure customer satisfaction.

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

Proficient in navigating the Airbnb platform for managing property listings, responding to guest inquiries, and coordinating bookings. Strong problem-solving skills in addressing guest issues and resolving conflicts on Airbnb, fostering positive guest relationships and minimizing negative feedback

Customer Support » Technical Support

Experience: 5 - 10 years

Ability to effectively communicate with customers, understand their technical issues, and resolve problems in a professional and efficient manner. Interacted with customers via phone, email, and chat to diagnose and resolve technical issues with Microsoft products, including Windows OS, Office Suite, and other software applications.