Krezzia

Customer Service GoHighLevel CRM|QA Analyst|Fraud Analyst|Market Researcher

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

July 9th, 2026 (yesterday)

Member Since

February 28th, 2024

Profile Description

Customer Experience & Operations Professional | Customer Service | Quality Assurance | Fraud Analysis | Market Research

I help businesses improve customer experiences, strengthen operational efficiency, and make data-driven decisions that drive measurable results.

With over 5 years of experience across Customer Service, Quality Assurance, Fraud Analysis, and Market Research, I bring a unique combination of customer-centric thinking and analytical expertise. My background enables me to identify customer needs, uncover trends, mitigate risks, and implement process improvements that enhance both customer satisfaction and business performance.

I bring a strong set of skills to help support your business:

<Analytical Thinking: Skilled at evaluating data, identifying patterns, and making smart decisions to improve efficiency.

<Attention to Detail: Focused on accuracy and quality, especially in fraud prevention and quality assurance roles.

<Strong Communication: Able to connect clearly and professionally with clients and tea ---------- mbers to ensure smooth operations.

<Adaptability & Autonomy: Fast learner who can easily transition between different tasks and manage projects on my own.

I am eager to bring my skills to your team and help you maintain your high standards of excellence and customer satisfaction.

(Lists of CRM Tools with Experienced)
-GoHighLevel
-WordPress
-OrangeCRM

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

-Handle inbound and outbound calls professionally. -Build rapport and confidently communicate with US-based clients.

Customer Support » Customer Service

Experience: 2 - 5 years

As a customer service rep, I tackled customer concerns head-on, resolving issues and ensuring satisfaction. This role developed my patience, problem-solving abilities, and ability to build rapport.

Marketing » Telemarketing » Outbound Calls

Experience: 2 - 5 years

-Warm calls: Contacting individuals who have shown some prior interest in a product, service, or cause. -Follow-up calls: Reaching out to existing customers or leads after an initial interaction.

Other Skills

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lapu-Lapu, Cebu

Tests Taken: IQ
Score: 79: DISC
Dominance: 42%
Influence: 17%
Steadiness: 32%
Compliance: 9%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”